PCA Orientation and Training Coordinator

  • Full Time
  • Personal Trainer
  • Anywhere

1199NE Training and Upgrading Fund

Position Description

Job Title: PCA Orientation and Training Director

Reports to: Executive Director

Employment Status: Full time exempt

Compensation: $55-60,000/year; includes generous benefit package

Some travel required within the State of Connecticut (job will be done virtually until

circumstances allow for in-person work)

Email letter of interest and resume to:

Steve Bender

Executive Director, 1199 Training and Upgrading Fund

Statement of Job Purpose:

The 1199 Training and Upgrading Fund, a labor/management training program for healthcare workers, is seeking to hire a full-time Director for its PCA Orientation and Training program. This position, based in Hartford, CT, will work collaboratively with the 1199 Training Fund Executive Director to manage a statewide orientation and skills enhancement program for approximately 10,000 unionized Personal Care Attendants (PCAs). Currently all Training Fund staff are working remotely from home due to COVID-19, however will work from the Training Fund’s Hartford office when circumstances allow.

Primary Functions:

The PCA Orientation and Training Director is responsible for the overall management of the Training Fund’s orientation and training program, which includes:

  • Mandatory Orientation sessions
  • Voluntary Trainings
  • New program development in collaboration with the PCA Workforce Council and District 1199
  • Other functions to be determined

Duties and Responsibilities:

  • Mandatory Orientation
  • Set monthly PCA New Orientation schedule (time, locations, etc) that meets needs of PCA workforce in locations throughout Connecticut (currently held using Zoom; expected to move back to in-person when circumstances allow)
  • Assign trainers to each orientation and coordinate schedules with union organizers
  • Oversee the enrollment staff to ensure that each PCA has received significant amount of outreach in a timely fashion (email, text, phone)
  • Oversee enrollment staff to ensure that appropriate reporting and tracking of PCA attendance to Fiscal Intermediaries and others is done in a timely fashion
  • Voluntary Training (currently on hold due to COVID-19)
  • When circumstances allow, reinstate voluntary training programs and research new training topics to implement, based on needs and interests of PCAs and consumer-employers
  • Oversee the enrollment staff to ensure high enrollment in these trainings
  • Oversee enrollment staff to ensure appropriate reporting
  • Evaluate instructors and training programs for quality and cost effectiveness
  • Supervision and Staff Development
  • Supervise and evaluate Administrative Coordinator and Enrollment Specialists
  • Supervise and evaluate Orientation Facilitators
  • Work with PCA Training Fund Committee to design and implement Training of Trainers and ongoing staff development for Orientation Facilitators with subject matter expertise in:
  • Self-direction
  • Medicaid Waiver programs
  • Other (input from PCA Training Fund Committee)
  • Other
  • Work with Training Fund Executive Director to ensure that expenses are kept within the allocated budget
  • Work with Training Fund Executive Director and other stakeholders to explore, design, and implement Career Ladder opportunities for PCAs in areas including (but not limited to) self-direction and specialized areas of training related to skills needed to support independent living ie: Alzheimer’s and Dementia care; Intellectual and Developmental Disabilities supports; CPR First Aid; etc (input from PCA Training Fund Committee)
  • Other duties as assigned by Executive Director


  • Bachelor’s Degree; preferably in education, counseling, non-profit management, human services or related area.
  • Experience working with people with disabilities and PCAs within self-directed programs; knowledge of the basic principles of self-direction
  • Three years’ experience preferred in workforce development, adult education, non-profit management, state human service agencies, or union work
  • Knowledge of career and educational pathways for frontline healthcare workers, including Personal Care Attendants
  • Knowledge of adult education principles and best practices
  • Excellent interpersonal, communications, leadership and teamwork skills
  • Demonstrated ability to work independently; attention to detail
  • Experience working in teams and in supervising and evaluating staff
  • Proficiency in Word Processing, Excel, Outlook and database systems required (familiarity with Salesforce a plus)
  • Valid State of Connecticut driver’s license and reliable, insured vehicle
  • Ability to work a flexible schedule including some evenings and weekends

The 1199 Training Fund is an equal opportunity employer. Women, people of color, and people with disabilities, are encouraged to apply. People with experience as a healthcare worker are encouraged to apply.

Job Type: Full-time

Pay: $55,000.00 – $60,000.00 per year


  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid sick time
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance


  • 8 hour shift
  • Monday to Friday


  • working with people with disabilities and PCAs: 1 year (Required)


  • Bachelor’s (Required)

Work Location:

  • One location

Typical start time:

  • 9AM

Typical end time:

  • 5PM

This Company Describes Its Culture as:

  • Detail-oriented — quality and precision-focused
  • Innovative — innovative and risk-taking
  • Team-oriented — cooperative and collaborative

Company’s website:

  • www.1199trainingfund.org

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • Temporarily due to COVID-19

To apply for this job please visit www.indeed.com.