Security Shift Supervisor


Job Introduction

Hiring Now!

The world’s leading private security organization, G4S, has an immediate job opportunity for a Trainer. As a Trainer, you will ensure that the training provided to uniformed services employees provided at any client facilities within their respective area meets or exceeds the requirements set forth in policy, contracts, and applicable laws. The Trainer continually develops and maintains working relationships with operational department employees and other management departments to improve on employer and employee relations.

The Trainer will be setting branch-level strategy for training in an effort to onboard and train the highest quality of security personnel. This role will design and implement quality assurance programs to ensure contract compliance and develop training programs designed to resolve deficiencies.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

Major Medical, Dental and Vision

Paid vacation


Opportunities for additional training to aid in your professional development

As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

Critical Illness

Accident Insurance

Whole Life Insurance

Individual Short-Term Disability

Pre-Paid Legal Services

Identity Theft Services

Pet Insurance

In addition, G4S provides benefits that are automatically available to all employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

RxCut Pharmacy Discount Program

Doctor on Demand

Qualsight LASIK Savings

Perks at Work: G4S Employee Discount Program

Alliant Credit Union

Purchasing Power

Active & Fit: G4S Fitness Center Membership

FinFit: Financial Wellness Program

DailyPay: Access your pay when you need it

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.


Main Responsibilities

Specific Duties and Essential Functions

Interact with all levels of management to ensure successful daily operations are met

Maintain positive working relationships with the community to ensure successful client relationships

Ensure that G4S contract requirements, training and development have been followed

Manage the office’s safety program with assistance from the Operations Manager through this program rapidly and thoroughly address any safety incidents

Certify compliance to G4S systems and procedures such as SecureTrax as well as accurate time and attendance disciplines and corrections

Address any issues, provide feedback to ensure that the needs of each individual client are heard and are being met

Document, revise and advise action plans to improve scheduling performance and function as it pertains to non-billed overtime (NBOT) and fulfilling client relationships

Understand and communicate the State Licensing requirements for unarmed and armed security officers for all the states in their respective office

Maintain frequent and positive contact with customers and the general public to ensure interactions are in alignment with the G4S core values

Review Key performance indicators on a day-to-day basis in order to maintain control over operations

Coordinate with Human Resources on new hire availability, qualifications and schedule as needed

Provide equipment to new employees or replacement to existing employees as necessary to ensure full contract compliance for the customer

Attend weekly meetings with Operations Management, Human Resource Management, and labor scheduling to align operational goals

The Ideal Candidate

Education, Licenses and Certifications Required

Must possess one or more of the following:
Bachelor’s Degree combined with one (1) year of classroom instructor experience

Associate’s Degree combined with three (3) years of classroom instructor experience

High School diploma or equivalent combined with five (5) years of classroom instructor experience

Pass any State-required training or other qualifications for licensing as required to include, but not limited to:

CPR/First Aid/AED Certified Instructor with a vendor utilized by G4S or the client

Instructor certifications in supplement training areas as required by local office (i.e., OC Spray, Baton Techniques, Handcuffing, Crisis Prevention Intervention (CPI), Defensive Tactics, Taser certification, Practical Driver Training Courses, or any other client-specific training as required)

Must have a valid driver’s license or be able to pass a State licensing test if driving a company-owned or client-provided vehicle

Type and Length of Specific Experience Required

Must have a minimum of two (2) years of experience providing instruction in firearms

Work history must include demonstration of:
Excellent organizational skills that include the ability to multi-task and prioritize work

Strong consultative, analytical and problem-solving skills

Ability to communicate effectively with internal and external leadership team members

Strong facilitation skills

Skills Required

Proficient computer skills including Microsoft Office

Effective oral and written communication skills

Active listening skills

Ability to assess and evaluate situations effectively

Ability to identify critical issues quickly and accurately

Attention to detail


Must be at least 18 years old or the minimum age required by the state, if higher

Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States

Subject to a drug screen to the extent permitted by law

Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment: Mostly indoor with minimal outdoor exposure to extreme cold/heat.

Major activity: Standing, speaking, walking, listening, observing

Physical efforts to carry out job duties: Standing, walking, sitting, with minimal and kneeling

About The Company

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer

and an Alcohol- and Drug-Free Workplace

G4S will consider qualified applications with criminal histories in a manner consistent with applicable federal, state, and local laws.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link:

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